Ceobet Privacy Policy – How We Handle Your Personal Data

When you register and play on Ceobet, we collect the personal information needed to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address, which you provide during the sign-up process. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos. During gameplay, we automatically gather technical data including your device type, IP address, browser version, and session activity to ensure the platform runs correctly and securely on your device. If you contact our support team, we may also retain records of that communication to help resolve your concern and improve our service. All information collected is limited to what is genuinely necessary for the operation of the platform and the protection of your account.

The personal data we hold is used primarily to create and manage your Ceobet account, verify your identity, and process your transactions safely and accurately. We use your contact details to send you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts — these communications are necessary for the operation of your account and cannot be opted out of. Where you have given consent, we may also send you information about promotions and offers available on the platform, and you can withdraw that consent at any time through your account settings. Your data is used to detect and prevent fraud, money laundering, and other activities that could harm the integrity of the platform or other players. We may also use aggregated, anonymised data to analyse platform performance and improve the overall experience for players in the Philippines. At no point do we use your personal data to make automated decisions that have a significant legal or financial impact on you without human review.

Ceobet does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We share your data only with trusted service providers who assist us in operating the platform — such as payment processors, identity verification providers, and technical infrastructure partners — and only to the extent necessary for them to perform their specific function. All third-party partners who handle your data are required to maintain appropriate security standards and are prohibited from using your information for any purpose beyond the service they provide to Ceobet. In certain circumstances, we may be required by law or by a regulatory authority in the Philippines to disclose your personal information, and we will comply with such requirements while taking reasonable steps to notify you where permitted. If Ceobet undergoes a business restructure or change of ownership, your data may be transferred as part of that process, and you will be informed in advance where possible. We do not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place.

We take the security of your personal information seriously and apply industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the Ceobet platform is encrypted using secure protocols, and sensitive account information is stored in protected systems with restricted access. Our internal teams are trained on data handling best practices, and access to personal data is limited to staff who genuinely need it to perform their role. We conduct regular reviews of our security practices to identify and address potential vulnerabilities before they can be exploited. While we take every reasonable precaution, no online platform can guarantee absolute security, and you also play an important role by keeping your login credentials confidential and logging out of your account when using shared devices. If you suspect that your account has been accessed without your authorisation, please contact us immediately so we can take prompt action to protect your information.

As a player based in the Philippines, you have the right to access the personal data that Ceobet holds about you, and to request a copy of that information in a clear and readable format. You may also ask us to correct any inaccurate or incomplete data on your account, and we will update our records promptly upon verification. In certain circumstances, you have the right to request the deletion of your personal data — for example, if you close your account and there is no longer a legal or regulatory reason for us to retain it. You can object to or restrict the processing of your data in specific situations, and we will consider your request carefully in line with our legal obligations. If you have given consent for marketing communications, you can withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. To exercise any of these rights, please reach out to us using the contact details provided in the footer of this page, and we will respond within a reasonable timeframe.

Ceobet retains your personal data for as long as your account remains active and for a reasonable period thereafter, in order to comply with legal, regulatory, and financial record-keeping requirements applicable in the Philippines. Transaction records and identity verification documents are kept for the minimum period required by applicable law, after which they are securely deleted or anonymised. If you request the closure of your account, we will begin the process of removing your personal data from our active systems, though some information may be retained in secure archives for the legally required retention period. Data collected for fraud prevention and security purposes may be retained for longer periods where there is a legitimate reason to do so. We review our data retention practices periodically to ensure that we are not holding information for longer than necessary. Once the retention period has expired, your data is disposed of securely and in a manner that prevents unauthorised recovery or reconstruction.

Ceobet may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulations in the Philippines. When we make material changes, we will update the "last updated" date at the top of this page and, where appropriate, notify registered players through their account or by other reasonable means. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. Your continued use of the Ceobet platform after any changes have been published constitutes your acknowledgement of the updated policy. If you have questions about any aspect of this policy or how your data is used, please refer to our FAQ page or contact us directly using the details in the footer. We are committed to being transparent and responsive when it comes to your privacy.